TrueFile™ is an independent operations and cost-modeling platform — a workspace for assignments, reimbursements, transaction coordination, document handling, and an AI agent ("Marge") that learns each broker's own operation. All cost figures are calculated solely from data each subscribing broker enters from their own financial records. TrueFile does not share pricing data between users, does not suggest what fees to charge, and is not a vehicle for price coordination of any kind.
Every office operates differently. Each broker independently sets their own pricing based on their own costs, market, and business model. Regional benchmarks, where shown, reflect anonymized operational cost averages only — never commission rates, fee structures, or what any broker charges clients.
Marge and all AI-assisted features in TrueFile™ (including document OCR, auto-categorization, form auto-fill, email parsing, and chat responses) can make mistakes, miss details, or produce incorrect output. Users are solely responsible for reviewing, verifying, and confirming the accuracy of every AI-generated value, document, calculation, draft, or recommendation before relying on, sending, submitting, or acting on it. Marge is informational, not fiduciary — she surfaces options and frameworks, never prescribes business decisions. Nothing in TrueFile constitutes legal, accounting, tax, or financial advice. Users are solely responsible for their own business and pricing decisions.