Your TrueFile™ agent

Meet Marge.

Not a chatbot. A dedicated AI agent that learns how your operation runs and surfaces what your numbers are telling you — so every decision is an informed one.

Listen — 90 seconds

Meet Marge

Press play. The page will follow along as Marge walks you through what she does — and where she stops.

A few moments with Marge

How brokers actually talk to her.

Hover a card to pause and read.

On tracking reimbursables

I'm drowning in reimbursement receipts. Can Marge help?

Marge

I can build your reimbursement packages, line up your vendor invoices with proof of payment, and flag any missing photo addenda before they slow your AR aging. Everything lands in the right order — AM form, broker invoice, vendor docs, W-9s, photos — so you just review and submit. Want me to start a draft?

On scheduling inspections

I need to stay on top of weekly inspections across my whole portfolio.

Marge

I track a cadence-driven schedule for every property — next-due dates anchored to your last inspection, not the upload date. I flag anything in the ±7-day window and surface late properties that need a broker-approved anchor reset. Want me to pull your current queue?

On bid management

How do I keep track of all these vendor bids and AM approvals?

Marge

I log every bid request, track which ones are waiting on AM written approval, and lock awards until that approval comes through. For preservation and maintenance work, the flow runs normally. For trashout and debris bids on personal-property files, I hold the award until you have eviction clearance and the AM's written go-ahead. Want me to show your open bids?

On your numbers

Where am I actually losing margin?

Marge

I'll walk you through your Margin Map — 26 places inside your own operation where margin tends to leak. I rank them by where your numbers show the most headroom, but I surface all of them every time so you decide what to tune. Nothing prescriptive — just the picture and the levers.

On portfolio pulse

Give me the pulse on the Acme book.

Marge

Across 14 open Acme files: avg list $187K, avg close $179K, 42-day DOM, 3 pending, 1 photo-compliance flag, and 2 contacts that have gone quiet past 10 days. Blended net per file is running ~18% below your company blended. Want me to surface the two quiet contacts first?

On tracking reimbursables

I'm drowning in reimbursement receipts. Can Marge help?

Marge

I can build your reimbursement packages, line up your vendor invoices with proof of payment, and flag any missing photo addenda before they slow your AR aging. Everything lands in the right order — AM form, broker invoice, vendor docs, W-9s, photos — so you just review and submit. Want me to start a draft?

On scheduling inspections

I need to stay on top of weekly inspections across my whole portfolio.

Marge

I track a cadence-driven schedule for every property — next-due dates anchored to your last inspection, not the upload date. I flag anything in the ±7-day window and surface late properties that need a broker-approved anchor reset. Want me to pull your current queue?

On bid management

How do I keep track of all these vendor bids and AM approvals?

Marge

I log every bid request, track which ones are waiting on AM written approval, and lock awards until that approval comes through. For preservation and maintenance work, the flow runs normally. For trashout and debris bids on personal-property files, I hold the award until you have eviction clearance and the AM's written go-ahead. Want me to show your open bids?

On your numbers

Where am I actually losing margin?

Marge

I'll walk you through your Margin Map — 26 places inside your own operation where margin tends to leak. I rank them by where your numbers show the most headroom, but I surface all of them every time so you decide what to tune. Nothing prescriptive — just the picture and the levers.

On portfolio pulse

Give me the pulse on the Acme book.

Marge

Across 14 open Acme files: avg list $187K, avg close $179K, 42-day DOM, 3 pending, 1 photo-compliance flag, and 2 contacts that have gone quiet past 10 days. Blended net per file is running ~18% below your company blended. Want me to surface the two quiet contacts first?

What Marge does

What she does — and what she won't.

A dedicated agent built for REO brokers. Clear on what she handles. Clear on where she stops.

Marge does

YOUR OPERATION

  • Manages your files from accepted to closed

    Every assignment, tracked through the full lifecycle — property facts, listing status, document links, open and closed files. She keeps the record. You run the file.

  • Keeps your TC and critical dates in line

    Tracks every milestone from contract to closing — pend date, contingencies, appraisal, title, walkthrough, funding. Flags what's coming before it becomes a problem.

  • Schedules and logs your inspections

    Sets your inspection cadence, logs findings, flags issues, and tracks photo changes between visits. Never lets a cycle slip.

  • Handles the back end of utilities

    Tracks utility status across your portfolio. When a bill, shutoff notice, or lien hits your inbox, Marge reads it and queues the right response for your review.

  • Manages bids and BPOs

    Creates bid requests, tracks submissions, schedules BPO visits. Awards require written client approval — Marge holds until you have it in hand.

YOUR PACKAGES & COMMUNICATIONS

  • Builds your reimbursement packages

    Reads every invoice, receipt, and photo. Fills the client's reimbursement form, checks the package before it goes out, and tracks every open submission so you always know what's aging.

  • Drafts every communication

    Emails, reimbursement follow-ups, utility responses, client notes — drafted in your voice, queued for your review. Nothing sends until you approve it.

  • Generates your photo addendum

    Processes field photos into a compliant, client-ready addendum. Runs standalone or as part of a full reimbursement package. Also resizes, dates, and organizes photos into the right folder structure for direct portal upload.

YOUR NUMBERS

  • Builds and maintains your cost model

    Maps your P&L into a real REO cost structure — cost per file, break-even, margin by client. Updates as your numbers update.

  • Gives you the Pulse on your portfolio

    Average list price, average sales price, days in inventory, fall rate, pending counts, photo compliance, contacts that have gone quiet — your portfolio, always visible.

  • Walks you through your margin picture

    Explains what your numbers mean, where cost is moving, and where your operation has room to improve — in plain English, not formulas.

PLATFORM BEHAVIOR

  • Keeps a full audit trail

    Every action Marge takes on a file is logged. You always know what she touched, when, and what it produced.

Marge won't

  • Auto-send anything — ever

    Every email, every package, every form goes into your review queue first. You decide what leaves your desk. Always.

  • Act on your behalf

    Marge surfaces the picture. She does not act on it. Every decision — who you work with, what you charge, how you run your business — stays with you.

  • Draw conclusions from a single file

    One difficult assignment isn't a trend. Marge works from your full book before surfacing anything worth paying attention to.

  • Touch payments or banking

    TrueFile is read and draft only. Marge prepares packages for you to send — she will never originate a payment, print a check, or move money.

  • Access a client's mailbox

    Email integration is your own Gmail or Outlook only. Marge never attempts to connect to or read a client-owned inbox.

  • Share your data across users

    Your numbers, your files, your P&L — scoped to your account only. Nothing you enter is visible to or shared with other users on the platform.

  • Give legal, tax, or fiduciary advice

    Everything Marge surfaces is informational. For licensed advice, talk to your attorney or accountant.

  • Guess when the data isn't there

    If something is missing or incomplete, she tells you exactly what's needed and why — she does not fill gaps with assumptions.

Marge drafts. You decide. Nothing moves without you.

Ready to put Marge to work on your numbers?

Start your TrueFile™ trial. Upload a P&L, get your cost model, and let Marge walk you through your Margin Map.

Important Disclaimer

TrueFile™ is an independent operations and cost-modeling platform — a workspace for assignments, reimbursements, transaction coordination, document handling, and an AI agent ("Marge") that learns each broker's own operation. All cost figures are calculated solely from data each subscribing broker enters from their own financial records. TrueFile does not share pricing data between users, does not suggest what fees to charge, and is not a vehicle for price coordination of any kind.

Every office operates differently. Each broker independently sets their own pricing based on their own costs, market, and business model. Regional benchmarks, where shown, reflect anonymized operational cost averages only — never commission rates, fee structures, or what any broker charges clients.

Marge and all AI-assisted features in TrueFile™ (including document OCR, auto-categorization, form auto-fill, email parsing, and chat responses) can make mistakes, miss details, or produce incorrect output. Users are solely responsible for reviewing, verifying, and confirming the accuracy of every AI-generated value, document, calculation, draft, or recommendation before relying on, sending, submitting, or acting on it. Marge is informational, not fiduciary — she surfaces options and frameworks, never prescribes business decisions. Nothing in TrueFile constitutes legal, accounting, tax, or financial advice. Users are solely responsible for their own business and pricing decisions.

© 2026 TrueFile™ by Pace Yourself Online LLC. All rights reserved. TrueFile™ is a trademark of Pace Yourself Online LLC; registration pending.