TrueFile™ Hub is one of the tools your TrueFile™ agent uses on your behalf.
TrueFile™ Hub · the project-tracker replacement

Where your cost model
gets fed.

Every accepted file, every TC checkpoint, every critical date, every utility status, every vendor — one Hub built for the way REO actually runs. Run the operation here and the cost model runs on reality, not memory.

Includes: Vendor Network — vetted preservation + specialty trades, filtered to your service area.

Bundled in TrueFile Solo — pricing TBD. No standalone Hub SKU — the Hub is what makes the cost model living.

TrueFile™ is the AI back-office platform built for REO brokers — streamlining the inner-office work between every file, revealing the true cost of that work, and giving every broker the clarity to run their division with confidence.

Your model learns

Scenario today. Your actuals tomorrow.

Start with a clean scenario from the wizard using the CI Model. Then run your business in the TrueFile Hub. The longer you do, the more your cost model pulls from your real numbers — per file cost, per Client averages, per close reality. Find your true break even that covers YOUR labor too.

Per-row actuals

At 25 files + 90 days of Hub history, per-client tracking, reimbursement rejection $, days to submit, file fall rate and much more switches from scenario assumptions to your real numbers. One toggle per row — keep it, or fall back to your wizard input.

Rolling 12-month re-tier

When you have 25+ closes in the trailing year, one click sets your typical-year volume to your actuals. Slow year (−20%) and busy year (+20%) auto-flank it. The band is yours to tune.

Your data, your model

Your actuals only ever update your account — never mixed with another broker's. The engine constants behind the scenario column stay proprietary and are never exposed, logged, or overridable by anyone outside your seat.

Most REO operations run on a project-tracker board, a couple of Google Sheets, AM portal tabs, and everyone's text-messages-with-the-vendor — held together by whoever's most stressed that week.

The data is always there somewhere. It's just never in the same place twice.

And the cost model can't see any of it. So your "what's it costing me" question stays a quarterly snapshot instead of a living number.

The Hub spine

Role-aware queues. One property record under all of them.

Property + Assignments
Every accepted file (not just closes). Address-normalized, county-aware, lifecycle-driven. Powers true fall rate per AM.
TC Command Center
6-phase, ~75-item Transaction Coordination checklist living inside each closing file. State-aware. Auto-generates Critical Dates.
Critical Dates
Auto-derived from contract dates and TC checkpoints. Per-role queue. Never miss a deadline because it lived in someone's email.
Utility Status Strip
Lifecycle-aware. Auto-queues turn-on / final read actions. Per-AM utility-handling overrides honored.
Pulse (ask anywhere)
"Give me the pulse on [client|property|month]" — Marge answers per-client + portfolio: avg list/close, DOM, days-in-inventory, pending counts. Open AND closed files.
Tasks (exceptions only)
Manual assignments + exceptions. NEVER mirrored from client portals or recurring services — the Hub doesn’t bury you in noise.
Included
Vendor Network
Vetted preservation + specialty trades, filtered to your service area. Vendors carry W-9 + COI + license. Vendors pay — you don’t.
Photo Processor tooling
Standalone generator + per-line audit baked into every Hub file. Photos that pass client review on the first send.
Why bundle it

The Hub is what makes the cost model living.

1
Hub data → cost model actuals
Volume actuals from Assignments, vendor-coord labor from Hub events, rejection % per client, photo compliance, days-to-submit, client-form reuse — all flow back into CI: Know Your Numbers.
2
True fall rate
Properties → Assignments captures every accepted file, not just closes. Fall rate per client, per file type, portfolio. Numbers that change how you accept.
3
Marge has context
Pulse pulls live Hub data. Marge answers "which client am I bleeding on this month" with your actuals — not your wizard estimates.

Replace the tab graveyard

Start free with the Hub bundled into Solo. One spine for the whole division.

TrueFile Hub

Built for REO project work, not generic CRM. It speaks AM, TC, and field.

Property records as the data spine, role-queues as the work spine, and a vendor network that strengthens every month. Cancel the project tracker, cancel the spreadsheet — they couldn't see your reimbursements anyway.

Read + queue only
Hub never originates payment, touches your bank, or prints checks. Money-transmitter posture is non-negotiable.
Vendor network — included
Vetted preservation + specialty trades. W-9 + COI + license tracked. Vendors pay; brokers don't.
Marge runs across it
Pulse skill answers ask-anywhere portfolio metrics. Cost coaching reads your Hub actuals.

Get the Hub when you get the Solo bundle.

Solo gets you CI: Know Your Numbers, the Reimbursement Hub, the Photo Processor, AND TrueFile Hub. The whole stack — including the vendor network.

Important Disclaimer

TrueFile™ is an independent operations and cost-modeling platform — a workspace for assignments, reimbursements, transaction coordination, document handling, and an AI agent ("Marge") that learns each broker's own operation. All cost figures are calculated solely from data each subscribing broker enters from their own financial records. TrueFile does not share pricing data between users, does not suggest what fees to charge, and is not a vehicle for price coordination of any kind.

Every office operates differently. Each broker independently sets their own pricing based on their own costs, market, and business model. Regional benchmarks, where shown, reflect anonymized operational cost averages only — never commission rates, fee structures, or what any broker charges clients.

Marge and all AI-assisted features in TrueFile™ (including document OCR, auto-categorization, form auto-fill, email parsing, and chat responses) can make mistakes, miss details, or produce incorrect output. Users are solely responsible for reviewing, verifying, and confirming the accuracy of every AI-generated value, document, calculation, draft, or recommendation before relying on, sending, submitting, or acting on it. Marge is informational, not fiduciary — she surfaces options and frameworks, never prescribes business decisions. Nothing in TrueFile constitutes legal, accounting, tax, or financial advice. Users are solely responsible for their own business and pricing decisions.

© 2026 TrueFile™ by Pace Yourself Online LLC. All rights reserved. TrueFile™ is a trademark of Pace Yourself Online LLC; registration pending.